Terms of service
Last updated: October 4, 2026
About our store
Seller: VENTUREHATCH LTD, trading as The Little Cedar (England and Wales company 17003594).
Registered office: 60 Tottenham Court Road, Suite 7194a, Fitzrovia, London W1T 2EW, United Kingdom.
Contact: info@thelittlecedar.com; US: +1 (541) 767-6873. Returns must be authorized first; follow the prepaid-label instructions.
These terms apply to purchases from and use of thelittlecedar.com. Our store is hosted on Shopify. Please read these terms together with our Privacy Policy, Shipping Policy and Returns & Refunds Policy.
Who can place an order
You must be legally able to enter into a purchase contract. Our children's products are intended to be purchased by adults. Please provide accurate contact, billing and delivery details, and keep any account credentials secure.
Products and sizing
Please check the product description, selected size, variant and price before purchasing. Photographs help show the product, but screen settings and lighting can affect how colors appear. This does not affect your rights where goods are faulty or do not match their description. If you need help with sizing, please contact us before ordering.
Prices and payment
Prices are displayed in US dollars (USD). The checkout shows your order total, including any applicable taxes, before you submit payment. Standard shipping to the United States is free. Available payment methods are displayed at checkout.
Prices may change for future orders. If an error affects an order, we will contact you to explain the issue and available options before proceeding. If we cannot fulfil an order, any payment collected for cancelled items will be refunded.
Orders and availability
An order acknowledgement confirms that we have received your order. Products remain subject to availability. If an item is unavailable or we cannot fulfil an order because of a payment issue, an incorrect listing or suspected fraud, we will notify you using the details provided. We will not substitute a different item without your agreement.
Changing or cancelling an order
Email us as soon as possible with your order number if you need a change or cancellation. We will check the order's status. Changes may not be possible after dispatch. This does not remove any rights you have under applicable law.
Shipping and delivery
We ship to all 50 US states and Washington, DC; Puerto Rico, the US Virgin Islands, Guam, the Northern Mariana Islands, American Samoa, the Federated States of Micronesia, the Marshall Islands and Palau. We also accept PO boxes and APO/FPO/DPO military addresses. Standard tracked shipping is free for eligible orders. Orders are sold by VENTUREHATCH LTD, a UK-registered company, and dispatched from China by our fulfillment partner TeamDrop. We cover any applicable US customs duties, import taxes and carrier clearance fees through our fulfillment arrangement with TeamDrop. You will not be asked to pay import or delivery charges beyond the total shown at checkout. If a carrier requests an additional payment, contact info@thelittlecedar.com with your order number and the carrier notice; we will resolve or reimburse a verified import charge.
Processing takes an estimated 1–3 business days, followed by an estimated 5–8 business days in transit. These are estimates, not guaranteed delivery dates. See our Shipping Policy for tracking and delivery issues.
Returns, exchanges and refunds
Our return request window is 30 days from delivery, including change-of-mind requests. Eligible returns have free return shipping and no restocking fee. See the Returns & Refunds Policy for item conditions, prepaid-label instructions and refund timing. That policy governs return details if this brief summary differs.
Using the website
You must not use our store for unlawful or fraudulent activity, introduce malicious software, interfere with the website, or access another person's account or information without authorization.
Store text, branding and images belong to us or their respective rights holders. You may use the website for personal shopping and keep information relating to your orders. Commercial reuse of protected content requires permission from the relevant rights holder.
Privacy and other services
Our Privacy Policy explains how personal information is handled. Third-party services, including payment providers, may have their own terms and privacy notices. Please review those notices when using their services.
Your rights and complaints
Nothing in these terms excludes or limits liability where doing so would be unlawful or removes mandatory consumer rights available to you. Contact us if you have a complaint so we can investigate and work with you to resolve it.
Changes to these terms
We may update these terms and will show the latest revision date above. Updates apply prospectively and do not remove rights you already have for an existing order.
Contact
Seller: VENTUREHATCH LTD, trading as The Little Cedar (England and Wales company 17003594).
Registered office: 60 Tottenham Court Road, Suite 7194a, Fitzrovia, London W1T 2EW, United Kingdom.
Contact: info@thelittlecedar.com; US: +1 (541) 767-6873. Returns must be authorized first; follow the prepaid-label instructions.
Include your order number where relevant, but do not send full payment-card details.
Privacy Policy · Terms of Service · Shipping Policy · Returns & Refunds
